Terms and conditions
Payment and Deposit
A £100 non-refundable deposit is required to confirm an order and hold the date. Priority will be given to customers who have made payment. The final balance is due 8 weeks before the delivery date, at which point the design must be confirmed. Orders placed less than 8 weeks in advance of the delivery date must be paid in full.
Refunds and Cancellations
Deposits are non-refundable and non-transferable under any circumstances due to any loss of business arising from turning away other bookings on that date. We cannot refund the cost of any orders cancelled with less than 8 weeks notice.
Consultations and tastings are by appointment only. All appointments for consultations will be confirmed in writing by Blossom Bakery.
Customers are required to carefully review the order summary, ensuring it aligns with their specifications. Feel free to reach out with any questions. Written requests are necessary for alterations. While we strive for consistency in our handmade cakes, minor variations may arise. In unforeseen circumstances affecting quality, like weather conditions, we retain the right to modify the design. Rest assured, we’ll communicate any changes and aim to minimize them.
Cake Delivery, Collection, Location and Set-Up
The quoted price includes delivery and set-up costs, which may change if the venue is altered. Customers are responsible for ensuring the venue provides a suitable table and location for the cake display. We are not liable for any cake damage post-delivery or after collection from our bakery. Please note, if you opt for collection, we cannot be held responsible for damages once the cakes leave our studio.
Non-Edible Ingredients and Decorations
Our cakes may include non-edible elements like plastic dowels or wires in decorations. These details are outlined in the Cake Information Form provided upon delivery, and it’s crucial to remove them before serving or consuming the cake.
Allergies and Special Dietary Requirements
Please discuss any allergies or special dietary requirements with us before making payment. We do offer various dietary options; however, as we regularly use common allergens in our kitchen, such as wheat and nuts, we cannot guarantee that our cakes are completely free from any or all allergens, due to the risk of cross contamination.
Best Before Date
Our cakes are baked to ensure freshness for your event date. Quality is guaranteed within 48 hours after the event; beyond that, we can’t ensure the same standard. Made with fresh ingredients and no additives, our cakes differ from supermarket goods, lacking an extended shelf life. Please enjoy them promptly for the best experience.
Let’s Create Something Sweet Together
Ready to embark on a sweet journey with Blossom Bakery? Get in touch with us, and let’s start planning the perfect centerpiece for your wedding day. Together, we’ll create a cake that not only tantalizes taste buds but also leaves an everlasting impression on your heart.
Indulge in the art of sweetness at Blossom Bakery – where love is baked into every layer.